I pray that you and your family, friends and neighbors are safe. As you all know, Harvey has been a catastrophic natural disaster for our city and our state with record-breaking rainfall causing flooding throughout Houston and Harris County, as well as along the central Texas coast. I am extremely grateful to all of our first responders, volunteers and good samaritans who are helping keep fellow Texans and Houstonians safe. The Houston Police Department alone has rescued nearly 3,500 people.
My office has been in constant communication with our local city, county, and state officials. Both Judge Ed Emmett and Mayor Sylvester Turner have been working around the clock to provide emergency response, monitor Harvey, and ensure services are being deployed.
If you need help, reach out. If you can help, please do. There is much work ahead of us to recover and rebuild. Let’s be good to each other and, as always, be safe.
- Only call 9-1-1 in a life-threatening emergency if you have an immediate need for medical attention or evacuation assistance. If you can’t get through to 9-1-1 on first try, keep calling.
- Call 3-1-1 for non-emergency help & information and to report damage, or online at http://www.houstontx.gov/311/.
- Call 2-1-1 for the Texas/United Way Helpline to access information on shelters and other forms of assistance. This is also a good resource on how to volunteer.
- Report power outages by phone to CenterPoint Energy at 713-207-2222 or 800-332-7143. The CenterPoint Energy Electric Outage Tracker provides approximate locations of current power outages: http://gis.centerpointenergy.com/outagetracker/.
- Call your insurance agent or company as soon as possible to report property damage. The Texas Department of Insurance (TDI) Help After Harvey website has more information: http://www.tdi.texas.gov/consumer/storms/helpafterharvey.html. If you need information, have a complaint, or can’t locate your agent or company, call the TDI Consumer Help Line at 1-800-252-3439. The Help Line is open from 8 a.m. to 8 p.m. Monday to Friday and 8 a.m. to 5 p.m. Saturday and Sunday.
- Apply for FEMA disaster assistance: disasterassistance.gov or call 800-462-7585.
- The State Bar of Texas is offering a free legal hotline and disaster relief resources for Hurricane Harvey survivors at (800) 504-7030 or texasbar.com/disasters.
- Check Houston Transtar for incidents and road closures due to high water: http://traffic.houstontranstar.org/roadclosures/#highwater.
- Check Harris County Flood Control District Flood Warning System to view rainfall totals in your area: https://www.harriscountyfws.org/.
Ways you can help Houston Recover:
- Donate to the Hurricane Harvey Relief Fund: https://ghcf.org/hurricane-relief/
- Donate to the Red Cross (select “I Want to Support: Hurricane Harvey”): https://www.redcross.org/donate/donation
- Become a volunteer:
- Sign up with Volunteer Houston at volunteerhouston.org
- Volunteer at an emergency shelter or distribution center.
The City of Houston, Harris County and Red Cross have partnered to provide shelter to those displaced by flooding.
Check here for an updated list of available shelters: http://www.houstonemergency.org/shelters/.
Note:The City of Houston, Harris County and the Red Cross have partnered to provide shelter to those displaced by flooding. Check here for an updated list of available shelters: http://www.houstonemergency.org/shelters/.
IMPORTANT: No immigration status checks or requests for papers at any shelter, according to local city and county officials, as well as federal officials at ICE and CBP.
- Call the Volunteer Management Hotline: 281-656-1533
- George R. Brown Convention Center, NRG Center, Toyota Center and BBVA Compass Stadium are no longer accepting donations.
- Harris County Office of Homeland Security & Emergency Management
- For Donations Management call: 1-800-924-5985
- For Volunteer Management call: 281-656-1533